Welcome to Prime Epoxy Flooring. By accessing our website, requesting a quote, or using our services, you agree to comply with these Terms and Conditions. Please read them carefully.
1. Definitions
- “Company,” “we,” “our,” “us” refers to Prime Epoxy Flooring.
- “Client,” “you,” “your” refers to any individual or entity using our website or contracting our services.
- “Services” refers to epoxy flooring, coating, consultations, installations, and any related work offered by us.
2. Use of Website
By using our website, you agree:
- Not to use the site for illegal or harmful activities
- Not to attempt unauthorized access to systems or data
- That information you submit is accurate and lawful
We reserve the right to restrict or terminate access to the website at our discretion.
3. Quotes and Estimates
- All quotes provided are estimates, based on the information given by the client.
- Final pricing may change depending on project conditions, materials, or additional labor required.
- Estimates are typically valid for 30 days, unless otherwise stated.
4. Service Agreements
Work is scheduled only after client approval of the quote.
By approving a quote or signing a contract, you agree to:
- Allow reasonable access to the work site
- Ensure the site is safe, clear, and ready for installation
- Follow all preparation instructions provided by us
- Pay for all agreed-upon services
5. Payments
Payment terms will be stated in your estimate or invoice. Unless otherwise stated:
- A deposit may be required to secure materials and schedule the job
- Final payment is due upon project completion
- Late payments may incur additional fees
We accept various payment methods as communicated during the project.
6. Cancellations and Rescheduling
- Clients must provide reasonable notice for cancellations or schedule changes.
- Deposits may be non-refundable once materials have been ordered.
- We reserve the right to reschedule work due to weather, material delays, or safety concerns.
7. Warranties and Limitations
Prime Epoxy Flooring aims to deliver high-quality work. However:
- Warranties apply only as specified in your service agreement.
- Natural wear, improper maintenance, environmental conditions, and post-installation damage are not covered under warranty.
- We are not liable for issues caused by pre-existing structural or moisture problems.
To maintain warranty coverage, clients must follow all care instructions provided.
8. Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount paid for the services in question
We are not responsible for delays or failures caused by factors beyond our control, including weather, supply shortages, or site conditions.
9. Client Responsibilities
The client agrees to:
- Provide accurate project information
- Ensure the site is clean, safe, and accessible
- Protect the work area from unauthorized traffic during and after installation
- Follow all curing and maintenance guidelines
Failure to follow these instructions may void warranties.
10. Intellectual Property
All content on our website—including text, logos, graphics, and images—is the property of Prime Epoxy Flooring and may not be copied or distributed without permission.
11. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the content, privacy practices, or reliability of such third-party sites.
12. Termination
We reserve the right to refuse service, terminate agreements, or cancel projects if:
- The client violates these terms
- Conditions become unsafe or unworkable
- Payment terms are not met
13. Governing Law
These Terms & Conditions are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.
14. Changes to Terms
We may update these Terms & Conditions at any time.
Changes will be posted on our website with a revised date.
15. Contact Information
For questions regarding these Terms & Conditions, contact us:
Prime Epoxy Flooring
Wilmington, DE 19801
📞 (302) 600-2835
📧 info@primeepoxyflooring.com
